Blog
Thoughts on AI triage, clinic management, and healthcare technology.
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6 min read
Why phone triage is the most dangerous bottleneck in your clinic
Every day, clinics lose patients and risk safety incidents because of a process that hasn't changed in 30 years. Here's what the data says — and what you can do about it.
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8 min read
What 50 clinic owners told us about their biggest operational pain
We interviewed 50 clinic owners across Quebec. The same pain kept coming up — and it wasn't what we expected.
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7 min read
AI triage vs. symptom checkers: why they're not the same thing
Symptom checkers help patients guess. AI triage helps clinics act. Here's the critical difference — and why it matters for safety.
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5 min read
How we run a clinic with zero admin staff
When we opened our clinic, we decided to automate everything that wasn't clinical care. Here's what we learned — and what we built because of it.
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